Last Updated: August 19, 2026
THESE TERMS OF SERVICE ("TERMS") CONTAIN AN AGREEMENT TO ARBITRATE, WHICH REQUIRES YOU TO ARBITRATE DISPUTES WITH EVENTREELS ON AN INDIVIDUAL BASIS RATHER THAN THROUGH CLASS ACTIONS OR JURY TRIALS. PLEASE REVIEW THE ARBITRATION PROVISION CAREFULLY.
BY CLICKING "I AGREE," CREATING AN ACCOUNT, OR USING THE SERVICES, YOU AGREE TO BE BOUND BY THESE TERMS AND OUR PRIVACY POLICY. IF YOU DO NOT AGREE TO THESE TERMS, DO NOT USE THE SERVICES.
These Terms of Service constitute a legally binding agreement between you and Eventreels ("EventReels," "we," "us," or "our") regarding your access to and use of the EventReels platform, mobile applications, website, and related services (collectively, the "Services").
Additional terms may apply to specific features or services, including but not limited to:
All additional terms are incorporated by reference into these Terms.
We may modify these Terms at any time. We will notify you of material changes by email, prominent notice on the Services, or in-app notification. Your continued use of the Services after changes are posted constitutes acceptance of the updated Terms.
You must be at least 18 years old to use the Services. We collect your date of birth during registration to verify you meet this requirement.
By using the Services, you represent and warrant that:
To access certain features, you must create an account and:
You agree to:
We reserve the right to:
You may not:
EventReels is a platform for creating, managing, and attending social events.
We strive for reliable service, but the Services are provided "as is" and "as available." We do not guarantee uninterrupted or error-free access and may suspend Services for maintenance, updates, or emergencies. Features may change or be discontinued at any time. We are not responsible for third-party service disruptions (e.g., payment processors, SMS providers).
Some features may be offered in beta. Beta features are experimental and may be unstable, changed, or discontinued at any time. You use beta features at your own risk and agree that we may collect feedback to help improve them.
"User Content" means any content you create, upload, post, or transmit through the Services, including:
You retain ownership of your User Content.
By submitting User Content, you grant EventReels a worldwide, non-exclusive, royalty-free, transferable, sublicensable license to:
This license allows us to display your photos in event galleries, show event details to invited guests, and promote successful events. The license ends when you delete your User Content or close your account, except for content shared with others that they may have retained.
You represent and warrant that:
You agree not to post User Content that:
We may, but are not obligated to:
We are not responsible for User Content created by users.
The Services and all content, features, and functionality (excluding User Content) are owned by EventReels and protected by copyright, trademark, patent, and other intellectual property laws and international treaties.
You may not:
We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Services for personal, non-commercial purposes in accordance with these Terms.
EventReels offers an AI-powered Highlight Reel feature that generates short video compilations from event photos ("Generated Reels"). When you use this feature and select background music, the following terms apply:
You agree not to:
You may not post content that includes:
For event hosts, you may not:
EventReels uses Stripe Connect destination charges for all paid ticket and program purchases. When a buyer completes checkout, funds are transferred to the organizer's connected Stripe Express account and EventReels retains its platform fee as a Stripe application fee. Organizers must complete Stripe Express onboarding with charges and payouts enabled before their events can accept payments.
EventReels charges a platform fee on every paid ticket and program enrollment. This fee is deducted at the time of purchase and is non-refundable in all cases. The current fee schedule — including percentage rates, fixed per-ticket amounts, and plan-based pricing — is always published at eventreels.com/pricing. The fee that applies is determined by the plan active on the organizer's account at the time of each transaction.
Only event organizers (or team members with financial permissions) may initiate refunds. Buyers must contact the organizer directly.
Ticket proceeds are held in the organizer's Stripe Express account. All new accounts default to manual payouts. Automatic payouts require meeting qualification thresholds (3+ paid events, 50+ tickets sold, $500+ lifetime gross, 30+ days on platform, no outstanding owed fees).
Organizers may subscribe to paid plans billed monthly or annually via Stripe.
Organizers receive a default storage allocation and may purchase additional storage as a one-time, non-refundable add-on. Storage is measured in aggregate across all events and organizations the organizer manages. When the limit is reached, new uploads may be rejected. Existing content is not automatically deleted.
Financial liability for chargebacks falls on the organizer's connected Stripe account. Organizers are responsible for responding to disputes within Stripe's required timelines. Excessive chargeback rates may result in payout holds or account review.
Organizers are solely responsible for determining, collecting, and remitting all applicable taxes on ticket sales. EventReels does not collect or remit taxes on behalf of organizers and does not provide tax advice. EventReels may issue tax forms (such as IRS Form 1099-K) to organizers who exceed applicable reporting thresholds.
If you are using EventReels through a university or organization, additional terms may apply under that institution's agreement with EventReels. Your institution may have access to aggregated data and may impose its own policies on your use of the Services.
Institutions with custom domains (e.g., events.university.edu) grant us permission to host and operate the subdomain and to use the institution's name and logo as agreed. Ownership of the primary domain remains with the institution and is governed by the separate institutional agreement.
EventReels respects intellectual property rights and expects users to do the same. If you believe content on EventReels infringes your copyright, please send a DMCA notice to our Copyright Agent at [email protected].
Your notice must include:
If your content was removed due to a DMCA notice and you believe it was removed in error, you may file a counter-notification. We will forward the counter-notification to the complaining party, and your content may be restored if the complaining party does not file legal action within the time period required by law.
We may terminate the accounts of users who are determined to be repeat infringers at our sole discretion. No refunds will be provided for terminated accounts except as required by law.
When you upload content generated through EventReels (including AI-generated Highlight Reels) to third-party platforms such as Instagram, TikTok, or YouTube, those platforms may independently identify copyrighted material and apply restrictions (such as muting audio or filing a content claim) under their own policies. Such actions are between you and the third-party platform. EventReels has no control over and accepts no responsibility for content identification systems or enforcement actions taken by third-party platforms. You are responsible for complying with the terms of service of any third-party platform to which you upload content.
THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, EVENTREELS DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
EVENTREELS DOES NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THE SERVICES OR THE SERVER THAT MAKES THEM AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, EVENTREELS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR USE, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE SERVICES, EVEN IF EVENTREELS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
IN NO EVENT SHALL EVENTREELS' TOTAL LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICES EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID TO EVENTREELS IN THE 12 MONTHS PRECEDING THE CLAIM OR (B) $100 USD.
We are not responsible for third-party services, including payment processors, SMS providers, or websites linked from the Services, nor for User Content or the actions of other users, or for events hosted by users.
You agree to indemnify, defend, and hold harmless EventReels, its affiliates, officers, directors, employees, agents, and licensors from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising from or relating to:
If a claim is made against EventReels, we will notify you promptly. We may participate in the defense at our expense, and you may not settle any claim without our prior written consent. We reserve the right to assume exclusive defense and control of any matter subject to indemnification by you.
PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT.
Before filing a claim, you must first contact us to attempt to resolve the dispute informally by emailing [email protected] with a description of the dispute and your desired resolution. We will attempt to resolve the dispute within 60 days. Either party may proceed to arbitration if informal resolution fails.
You and EventReels agree that any dispute, claim, or controversy arising out of or relating to these Terms or the Services will be resolved by binding arbitration, rather than in court, except as provided in this Section.
Arbitration will be administered by the American Arbitration Association (AAA) under the AAA Consumer Arbitration Rules. The arbitration may be conducted in a location mutually agreed by the parties, in your county of residence, or by telephone or online, as permitted by AAA rules.
The following types of disputes may be brought in court:
YOU AND EVENTREELS AGREE THAT DISPUTES WILL BE ARBITRATED ONLY ON AN INDIVIDUAL BASIS AND NOT AS A CLASS ACTION, CONSOLIDATED ACTION, OR REPRESENTATIVE ACTION. THE ARBITRATOR MAY NOT CONSOLIDATE OR JOIN MORE THAN ONE PERSON'S CLAIMS OR OTHERWISE PRESIDE OVER ANY FORM OF A REPRESENTATIVE OR CLASS PROCEEDING.
You may opt out of this arbitration agreement by sending written notice to [email protected] within 30 days of first accepting these Terms. Your notice must include your name, address, and a clear statement of your intent to opt out of arbitration.
If arbitration does not apply, you agree that any legal action or proceeding arising out of or relating to these Terms or the Services will be brought exclusively in the state or federal courts located in Wyoming, USA, and you consent to the personal jurisdiction of such courts and waive any objection as to inconvenient forum.
These Terms, together with the Privacy Policy and any additional terms referenced herein, constitute the entire agreement between you and EventReels regarding the Services and supersede all prior agreements, understandings, or representations.
If any provision of these Terms is found to be invalid or unenforceable, that provision will be modified to reflect the parties' intent or, if not possible, severed, and the remaining provisions will remain in full force and effect.
Our failure to enforce any provision of these Terms does not constitute a waiver of that provision or our right to enforce it later.
You may not assign or transfer these Terms without our prior written consent. We may assign these Terms to any affiliate or in connection with a merger, acquisition, or sale of assets.
We are not liable for any failure or delay in performance due to events beyond our reasonable control, including natural disasters, war, terrorism, civil unrest, government actions, labor disputes, internet or telecommunications failures, or third-party failures.
These Terms do not create any third-party beneficiary rights.
These Terms are governed by the laws applicable in your jurisdiction of residence, without regard to conflict of law principles, except where otherwise required by applicable law.
Notices to you:
Notices to EventReels:
You may send legal notices to [email protected].
Section headings are for convenience only and do not affect the interpretation of these Terms.
Provisions that by their nature should survive termination will survive, including intellectual property provisions, disclaimers and limitations of liability, indemnification, dispute resolution, and general provisions.
You may terminate your account at any time by deleting your account in Settings or by emailing [email protected]. We will delete your data in accordance with our Privacy Policy.
We may suspend or terminate your account or access to the Services at any time, with or without notice, for any reason, including violation of these Terms, fraudulent or illegal activity, requests by law enforcement, or extended periods of inactivity.
Upon termination, your right to use the Services will cease immediately. We may delete your account and User Content, and provisions that should survive termination will remain in effect. No refunds will be provided except as required by law.
Some User Content shared with others may remain (e.g., photos in event galleries). We may retain data for legal compliance, fraud prevention, or dispute resolution, and aggregated, de-identified data may be retained indefinitely.
Full Community Guidelines are available on the EventReels website. To maintain a safe, inclusive community, all users must:
Violations may result in content removal, account suspension, permanent bans, or legal action where appropriate.
If you have questions about these Terms, please contact:
EventReels may generate highlight reels from approved event photos using AI. By uploading photos to an event album, you consent to those photos being used to generate reels for that event when the organizer activates the Reels feature. Music in reels must be sourced from iTunes preview links; organizers are responsible for any music rights in exported content.
EventReels uses third-party AI providers — including Google (Gemini) and Anthropic (Claude) — to power the event assistant and flyer generation. By using these features:
Organizers may send SMS messages to confirmed event participants via the SMS Blast feature. By providing a phone number and RSVPing to an event, you consent to receiving event-related SMS from the organizer via EventReels. Standard carrier rates may apply.
Certain events may require attendees to complete identity verification using Stripe Identity.
BY USING THE SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ AND UNDERSTOOD THESE TERMS, AGREE TO BE BOUND BY THEM, AND UNDERSTAND THE ARBITRATION AND CLASS ACTION WAIVER PROVISIONS.